ZootScoot Boundaries

Had some renters take a couple scoots out over the weekend. Gave them a map the day BEFORE the ride, and when they were here signing up, I went over the map again. Even after stressing how bad it was to go to Glen Haven, and seeing the fine for doing so... they still passed the sign that said, "Trucks use lower gears" and thought that was a "common sense" place to ride.

When they returned, I was told that somehow I had put arrows on the map telling them to go to Glen Haven.
The customer opens up the map, and there are no such arrows. As a matter of fact, there is a penned line going across the road, like a blockade, and that was where I explained to them originally that THAT was as far as you could go on this road.

Now, instead of taking the entire fee of $500 each scooter, I decided to think about things, and get back to them later.

Today, I called the customer, and explained that instead of the $500 each fine that is posted on the website, in the shop, and in the rental agreement that they signed in 3 different places, I would instead ONLY charge them $50 per scooter to cover the wear and tear of each unit.

Going down a 13-18% grade road is no place for a scooter! That's steeper than most roads in the National Park. Yet this customer askes me, "there are no damamges?"

Just like if you drove your car from one end of the state to the other with the emergency brake on... doesn't necessarily mean the brake no longer works, but you can bet your sweet bippy that the brake will now not last as long because.... YOU CAUSED IT WEAR AND TEAR.

The brakes on those scooters will be the first to go... because they were used for a half mile down a 13% grade!
How hard is this to understand?

If you go out of bounds, you WILL pay the fines.